Frequently Asked Questions

Can we upload (design) our own templates?

Yes. Create a new request and then upload your desired layout (we call these mock-ups). A mock-up can be in the form of a PowerPoint slide, image or photo of an existing ticket.

How much does it cost?

Last Yard has a number of plans to suit small and large retailers. Find out more here

Can I use my existing printer?

Yes. You can use your existing printer. You do not need a specific make or model of printer to use Last Yard.

Do I need to download anything?

No. Last Yard is cloud-based and you can access it from anywhere. All you need is your web browser (we recommend Google Chrome).

Can I upload my own spreadsheet into Last Yard?

Yes, you can upload your product, pricing and promotional data in CSV or Excel format to automatically create 100’s or even 1000’s of tickets in seconds.

Can I get data out of my point of sale system (POS) and into Last Yard?

Yes, if your point of sale system supports exporting product or inventory files to CSV or Excel then you can import these into Last Yard.

For an even better experience, connect your data sources directly into the Last Yard platform and automate the process.

How do I get help if I need it?

Support is provided via email (support@lastyard.com) and you can also chat with our support team during business hours while you are logged into the platform.

Can I cancel my subscription at any time?

Yes, you can cancel at any time.

Do I have to be good with computers to use it?

You don’t need to be a technical expert to use Last Yard. If you can use Microsoft Word or Excel then you can use Last Yard.

Can I manage multiple stores with Last Yard?

Yes. The Pro plan allows you to create, manage and send tickets to your store network. Stores can also create and print their own tickets. You can also see if your stores have printed tickets you’ve sent them using our built in reports.

Can I print tickets in different sizes?

Yes. You can start ticketing your entire store within minutes of signing up from large A4 tickets all the way down to 44up shelf labels. We also support Letter paper size for countries that require it.

Some of the ticket sizes we support on A4 and Letter:

  • 1up (full portrait and landscape page)

  • 2up

  • 4up

  • 8up

  • 9up

  • 33up

  • 44up